NAHIM MEMBER SURVEY-Nov. 2006

     Please respond to this questionnaire and return this information to NAHIM by e-mailing this document.  The information you provide about your PHA will be very useful in determining the issues that should be covered in the NAHIM NEWS, and would be the key topics to be covered at the annual NAHIM Conference. The personal finance information you provide will be kept confidential.  The instructions on how to e-mail  your response back to NAHIM will be found at the bottom of this document.

Thank you.
John Mooring-Executive Director

ORGANIZATIONAL INFORMATION

1) What is the name of your PHA
   
    In what state are you located?    

2) What is the size of your PHA in units?
     Conventional Units Section 8 Units  Other Units

3) Total number of PHA employees?    Total number of MIS employees? 
    Number of PHA employees with access to a PC or terminal?

    Educational background of the five most senior MIS staff members?
    For example, a B.S. in Information Science, or an accounting degree.

   

4) Salary range of MIS Staff Members     (High) To (Low)

5) Governmental Status of PHA
    Part of City Government  Part of County Government Independent (own board)

6) Where is the MIS staff located in the PHA organization?
    Finance Department Administration Dept. Independent Dept. Other Dept.

HARDWARE STATUS

1) What functions are handled by your MIS system?
    Work Orders  Tenant Management  Section 8 System Personnel Management
    Finance  Wait List  Inventory System
    Other Services

2) Are all of your computers attached to a single network?
    If so, how many terminals do you have?      
    If not, how many PCs work independently?
        and how many PCs are part of a central network?

3) Number of terminal/PC locations?  (Do you have remote terminals at each housing site
      or is all equipment located at your headquarters?)

4) Please check those capabilities which are on your system. 
     Voice Mail between employees
     Voice mail from residents (for maintenance requests or other purposes)
     Voice mail response for applicant waiting list inquiries
     E-mail
     Calendar System

5) Can all of your terminals and PCs access the Internet?
     Yes  No  If not, how many can access the Internet?  

6) For what reasons, do you access the Internet?
    To download information from HUD; To transmit information to  HUD
    For other purposes, including
   

7) Do you have a Web Site?
    No  Yes - What is your address?

8) If you don't have a Web site, do you plan on establishing one in the foreseeable future?
    No  Yes

9) How many printers are attached to your centralized system? 

10) Do you have any other hardware that provides different services? If so, please list the services.
     

11) Do you have any portable (battery powered) computers?
      No  Yes-If so, what are they used for?
     

SOFTWARE STATUS

1) Software was developed
    By PHA staff   
    By Vendor-vendor is

2) Overall how do you rate your vendor and their product?
    Excellent   Good  Fair  Poor  Bad

3) How do you rate (on an A-F scale) your vendor's:
   Program-ease of use
   Program-capability to handle all situations
   Response time-to problems
   General support services
   System Documentation

OTHER COMMENTS:

If you would like to make comments about any NAHIM characteristics, or activities or desired
activities, please enter them below.

     Thank you for completing this survey, you are the Hit Counter NAHIM member to bring up this form. We will provide a summary of the results of the survey in a future issue of the NAHIM News.   If you have any questions, please call John Mooring at 1-800-379-3807

    Once  you have completely filled out this questionnaire, the process for e-mailing it back to NAHIM offices is as follows:

1) Press the Save button--shown below.  This will save the document in your C:\ root directory with the name of      C:\nhmsurvy.html

2) Logon to the Internet using your usual vendor.

3) Write a short e-mail to John Mooring using the address
                  nahimexec@aol.com

4) Indicate that you want to attach a file to your e-mail and then enter the address of the question- naire which will be:    C:\nhmsurvy.html

5) Now go ahead and e-mail the short note and the attached survey form.

6) When your form has been received, John Mooring will send you a short note, letting you know that your survey has been received.